Privacy Policy

Last updated: June 2026

TWO M Construct ("we", "us", "our") respects your privacy and is committed to protecting the personal information we hold about you. This policy explains what information we collect, how we use it, who we share it with, and the choices you have.

We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, contacting us, or working with us, you agree to the practices described below.

Who we are

TWO M Construct is a residential and architectural building company based in New South Wales, operating under NSW Builders Licence 364179C. You can reach us using the details at the end of this policy.

The information we collect

We only collect personal information that we need to run our business and provide our building services. Depending on how you interact with us, this can include:

Your name, phone number, and email address
Your postal or site address
Project details you share with us, such as plans, budgets, timelines, and site requirements
Any messages, enquiries, or documents you send us
Payment and billing details for invoicing
Information you provide when you fill out a form on our website or message us on social media

We do not collect sensitive information (such as health or financial account details beyond what is needed for invoicing) unless you choose to provide it and it relates to your project.

How we collect your information

We usually collect personal information directly from you. This happens when you:

Submit an enquiry or contact form on our website
Call, email, or text us
Message us through Instagram or Facebook
Meet with us for a quote, site visit, or consultation
Engage us to carry out building work

In some cases we may collect information from third parties, such as architects, designers, subcontractors, suppliers, or referrers connected to your project. We may also collect basic technical information automatically when you visit our website, which is covered in the cookies section below.

Why we collect and use your information

We use your personal information to:

Respond to your enquiries and provide quotes
Plan, manage, and carry out building work
Communicate with you about your project
Coordinate with architects, designers, subcontractors, and suppliers
Issue invoices and process payments
Meet our legal, licensing, and insurance obligations
Keep records required under building and consumer law
Send you updates or marketing about our services, where you have agreed to receive them

We will only use your information for the purpose it was collected, a related purpose you would reasonably expect, or where you have given consent.

Who we share your information with

We do not sell your personal information. We may share it with third parties where it is needed to deliver your project or run our business, including:

Architects, designers, engineers, and consultants working on your project
Subcontractors and suppliers carrying out or supplying parts of the work
Certifiers, councils, and regulatory bodies as required for approvals and compliance
Our accountants, insurers, and professional advisers
Software and service providers who help us operate, such as email, cloud storage, and invoicing tools

We only share what is needed, and we expect anyone we share information with to handle it responsibly.

Cookies and website analytics

Our website may use cookies and similar tools to understand how visitors use the site and to improve it. This can include basic information such as your device type, browser, pages viewed, and how you arrived at the site.

We may use analytics and advertising services, such as Google Analytics and Meta (Facebook and Instagram) tools, to measure website performance and the results of our advertising. These services may collect information through cookies on our behalf.

You can turn off cookies in your browser settings. Some parts of the website may not work properly if you do.

Direct marketing

From time to time we may contact you with information about our services or updates we think you will find useful. You can opt out at any time by replying to the message, contacting us directly, or using the unsubscribe option where one is provided. Once you opt out, we will stop sending you marketing material.

How we store and protect your information

We hold personal information in both electronic and physical form. We take reasonable steps to keep it secure, including using protected systems, controlled access, and trusted service providers.

We keep personal information only for as long as we need it, or as required by law. Building and consumer laws often require us to keep project records for a set period. When information is no longer needed, we take reasonable steps to delete or de-identify it.

While we work to protect your information, no method of storage or transmission is completely secure. We cannot guarantee absolute security, but we act promptly if we become aware of a problem.

Overseas disclosure

Some of the service providers we use, such as cloud storage and software platforms, may store data on servers located outside Australia. Where this happens, we take reasonable steps to make sure your information is handled in line with this policy and Australian privacy law.

Accessing and correcting your information

You have the right to ask for a copy of the personal information we hold about you, and to ask us to correct it if it is wrong or out of date. To make a request, contact us using the details below. We may need to confirm your identity before we act on your request. We will respond within a reasonable time.

Making a complaint

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. We will look into your complaint and respond as soon as we can.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website, with the date it was last updated shown at the top. We recommend checking back occasionally so you stay informed.

Contact us

If you have any questions about this policy or about how we handle your personal information, please get in touch:

TWO M Construct
‍NSW Builders Licence 364179C
Phone: 0411 700 962
Email: max@twomconstruct.com.au

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